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Privacy Policy

Last Updated: April 3, 2026

Introduction

Cloud 9 Acupuncture & Integrative Medicine ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

Information We Collect

When you contact us or request an appointment, we may collect:

  • Contact Information: Name, email address, phone number, and mailing address
  • Service Information: Details about your health concerns, appointment preferences, and service interests
  • Technical Information: IP address, browser type, device information, and pages visited
  • Marketing Information: How you found us (e.g., Google Ads, referral source)

How We Use Your Information

We use your information to:

  • Schedule appointments and respond to your inquiries
  • Provide our services
  • Send service updates and promotional offers (you can opt out anytime)
  • Improve our website and services
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Companies that help us operate our business (email services, analytics, etc.)
  • Legal Requirements: When required by law or to protect our rights

Cookies and Tracking

We use cookies and similar technologies to improve your experience and analyze website traffic. This includes Google Analytics and Google Ads tracking. You can disable cookies in your browser settings, but some features may not work properly.

Third-Party Services

Our website uses:

  • Google Ads: For advertising and remarketing
  • Google Analytics: To understand how visitors use our site

These services may collect information about your online activities. See their privacy policies for details:

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to your information
  • Request deletion of your information
  • Opt out of marketing communications

Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Modified" date.

Contact Us

If you have questions about this Privacy Policy, contact us: